ACAS (Advisory Conciliation and Arbitration Service)
http://www.acas.org.uk/
ACAS is an independent body created by the British government to prevent and resolve industrial disputes. Its website provides information on the role of the organisation, including the text of its most recent press releases. It also includes a list of ACAS publications, some of which are offered in full-text on the site, which are designed to provide the general public with information on such areas as employment rights, sex discrimination, contracts of employment, unfair dismissal and industrial grievances.
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AccountAbility: Institute of Social and Ethical AccountAbility
http://www.accountability21.net/
The Institute of Social and Ethical AccountAbility, is "... committed to enhancing the performance of organizations and to developing the competencies of individuals in social and ethical accountability and sustainable development." It does this by promoting best practice social and ethical accounting and auditing, plus the development of standards and accreditation procedures for professionals in the field. The website provides information on AccountAbility, the latest developments worldwide in social and ethical accounting and auditing, links to other relevant websites in the field of social and ethical disclosure, details of forthcoming conferences of potential interest and information on membership. Access to certain areas of the site is restricted to members of AccountAbility.
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Accounting, Organizations and Society
http://www.elsevier.com/wps/find/journaldescription.cws_home/486/descriptio
This online journal, published by Elsevier, examines all aspects of accounting and its relationship with human behaviour, plus the changing social and political environment of the enterprise. Topics covered include social accounting, social audit and accounting for scarce resources; the relationship between accounting and other information systems and organizational structures and processes; and human resource accounting. Its intended audience is researchers or students, personnel managers and information technologists. The journal home page contains information on the editorial team, bibliographic details and ordering, and general information about Elsevier Science's other services.
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Advances in Developing Human Resources
http://www.sagepub.co.uk/journalsProdDesc.nav?prodId=Journal201475
Advances in Developing Human Resources is a quarterly electronic journal published by Sage, on behalf of The Academy of Human Resource Development, USA. The journal "focuses on the issues that help you work more effectively in human resource development." It covers specialist subjects such as action learning, on-the-job training, informal learning and how HRD relates to the new global economy. It is aimed at human resource professionals. The full-text version is only available for subscribers, but contents and abstracts lists are available to anyone.
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Age and the workplace
http://www.acas.org.uk/media/pdf/d/t/6683_Age_and_the_Workplace_AWK.pdf
This 60-page guide is produced by ACAS, the organisation which helps to resolve employment disputes. It clearly explains the 2006 Employment Equality (Age) Regulations, which work to prevent age discrimination at work. There is information for both employers and individuals. (The is guide is in PDF and needs Adobe Acrobat Reader software to access it.)
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Age discrimination: Directgov 
http://www.direct.gov.uk/en/Employment/ResolvingWorkplaceDisputes/Discrimin
These information pages are provided on the UK's Directgov website. They explain the new law which came into force in 2006 and affects employment and recruitment. There is information on unfair dismissals, redundancy, disputes, ACAS mediation, legal advice and so on. Links are given to other websites.
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Asian Business and Management
http://www.palgrave-journals.com/abm/index.html
This journal, from Palgrave Macmillan, is available in electronic or paper format. It is aimed at academics, practitioners, and policymakers interested in Asian business. The publishers write "Asia's socio-economic conditions are patently different from those of the West: a re-examination of functional Anglo-American approaches and the 'Asian values model' are called for." The following areas of interest are covered: marketing, corporate governance, strategy, organisation, technology (IT), production systems, employment (HRM) and industrial relations. Tables of contents and abstracts can be viewed, but a subscription is needed for the full version.
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Association Nationale des Directeurs et Cadres de la Fonction Personnel
http://www.andcp.fr/
The Association Nationale des Directeurs et Cadres de la Fonction Personnel is a national French organisation for human resource professionals. The organisation carries out research into aspects of human resource management, and runs study courses. It collaborates with partners in other countries, including the CIPD in the UK. There is access to some of ANDCP's publications on the site, eg. The journal Personnel. The site is entirely in French. Registration is need for some parts of the site.
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Australian Human Resources Institute
http://www.ahri.com.au/
The Australian Human Resources Institute (AHRI) is Australia's leading Human Resources professional body. It is a national organisation that contributes globally through strategic alliances with major international HR bodies, and has growing influence in Asia. It produces hrmonthly magazine, has special interest groups and runs many professional development activities.
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Belbin
http://www.belbin.com/
The Belbin website is headed by Dr R Meredith Belbin, one of the world's leading thinkers on team building. The site has information about software, games and books produced by Dr Belbin. A concise summary of the Belbin team roles is given. There is a page of frequently asked questions about Belbin's team roles theory. The site features an introduction to the e-interplace software, which can be used for human resource management. The full version of the software (and many other Belbin products) can be bought by post, fax or email.
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BIS Employment Matters
http://www.berr.gov.uk/whatwedo/employment/index.html
Website for Employment Matters which is part of the UK Department for Business, Innovation and Skills (which covers post-19 education at all levels). BIS supports better regulation and is working to promote best practice and effective employment relations. The site provides access to a range of materials including legislation, discrimination, resolving disputes, work and families, and information for migrant workers. Materials are arranged by subject. There are external links to Business Link, Directgov and ACAS.
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British Journal of Industrial Relations
http://www.wiley.com/bw/journal.asp?ref=0007-1080
British Journal of Industrial Relations is an electronic journal published by Wiley on behalf of the London School of Economics. The main areas covered are: new forms of management, pay determination, and government policies on industrial relations. It is aimed at industrial relations practitioners and academics. The full-text version is only available for subscribers, but contents and abstracts lists are available to anyone.
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Businessballs
http://www.businessballs.com
Businessballs - established and run by the Alan Chapman Consultancy of Leicester, England - is a free online training resource containing a wealth of information and training tools on " ... sales, management, motivation training and free team building games for business, organisational development, personal development and executive coaching". Materials here cover a wide range of topics (not a comprehensive list) from; Maslow's Hierarchy of Needs, Mcgregor's XY Theory, Frederick Herzberg, Ruiz's The Four Agreements, Eric Berne Transactional Analysis - to project management training, performance appraisals and 360 degree appraisals tips, Just in Time (JIT), team building games, sample CV's and job description samples and templates.
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Call Center Learning Center
http://www.call-center.net/
This is one of several resource sites provided by the company Prosci. Call Center Learning Center offers a collection of some free articles and surveys covering this subject, for an American audience, but with some good information for other readers. Books on call centres are also recommended. A good site to dip into for learning about the management of call centres and the latest developments. By registering (free) users can receive free weekly tutorials and news items. However, much content has to be bought.
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Callcentres.net
http://www.callcentres.net/CALLCENTRES/LIVE/me.get?site.home
Callcentres.net is based in Australia and provides news and reports on the industry, worldwide. There are interviews with managers in the industry, giving their comments on trends and directions. Regular newsletters are produced and these can be read online. Much information on the site is free and could be used by business students or researchers looking at the industry. (Reports can be bought by anyone.)
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Career Development International
http://info.emeraldinsight.com/products/journals/journals.htm?id=cdi
Career Development International is a peer reviewed journal aimed at human resource professionals and academics interested in the field of career management and organisational needs. The site contains tables of contents and abstracts. Full text is available online through payment of a subscription.
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CCA (Call Centre Association)
http://www.cca-global.com/
CCA is the UK's professional association for call centres. It is involved in benchmarking, professional development, research, influencing government and setting standards. This independent, not-for-profit organisation was launched in 1996. The website has full details of its activities and strategy, very clearly laid out.
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Centre for Business Research
http://www.cbr.cam.ac.uk/
The Centre for Business Research (CBR) was established by the Economic and Social Research Council (ESRC) in 1994 within the Department of Applied Economics, University of Cambridge. The Centre's work falls broadly into two areas: Enterprise and innovation, especially in SMEs; Corporate Governance. The site provides links to the Centre's reports (PDF), a list of current research programmes, information about the Centre's staff, and news.
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Centre for Employment Studies Research
http://www.uwe.ac.uk/bbs/research/cesr/index.shtml
Website of the Centre for Employment Studies Researcht (CESR) a research centre within the Bristol Business School, University of the West of England. There are five strands of activity: work organisation; employment restructuring; trade unions; cross-national comparative employment systems; employment relations theory. Working papers can be viewed (in PDF). A journal is published and seminars are held.
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Centre for Research in Employment Studies (CRES), University of Hertfordshire
http://www.herts.ac.uk/research-and-innovation/social-science-arts-and-huma
The Centre for Research in Employment Studies was established in 1995. It is based in the Business School at University of Hertfordshire. It focuses on the following multidisciplinary research areas: industrial relations, education, the film industry, pharmaceuticals. Working papers are listed and can be ordered online. The centre also runs a series of seminars, inviting speakers from various countries and organizations.
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Chartered Institute of Personnel and Development (CIPD)
http://www.cipd.co.uk/default.cipd
The CIPD is the leading UK professional body for those specialising in human resources management. It aims to continuously advance the management and development of people to the benefit of individuals, employers and the community at large. The site offers details of training; access to full-text of a number of policy documents and directives; details of what is available from the CIPD to both members and non-members, including information about their Library and Information Service. There is also a blog written by CIPD 's chief economist, John Philpott and journalist Steve Crabb. CIPD also publishes the journal People Management. There are lots of good Fact Sheets on all aspects of HR, including psychological testing, recruitment, employment law, employee relations, health and safety, diversity and training.
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CIPD podcasts
http://www.cipd.co.uk/podcasts/?area=hs
These podcasts are produced by CIPD (Chartered Institute of Personnel and Development ) and offer a new way to keep updated with the latest thinking in people management and development. Subjects include preparing for the economic upturn, a career in HR, employment law and managing redundancy. There is one per month and they can be downloaded for free. There are interviews with top speakers and this could be a good alternative way for students to research human resource developments and theory. Full instructions are given for using the podcasts.
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Discrimination at work (Directgov)
http://www.direct.gov.uk/en/Employment/ResolvingWorkplaceDisputes/Discrimin
This guide to the law on discrimination at work is provided by the UK government, on their website, Directgov. There is some details and it covers racial, religious, disability, sex, sexual orientation and age discrimination. It explains the legal situation, employers' responsibilities and rights of employees.
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EHRD portal
http://www.b.shuttle.de/wifo/ehrd/=portal.htm
This portal provides research-based material on human resources development in Europe. It grew out of an EU research project under the Fifth Framework. It is run by Research Forum WIFO in Berlin. It involves experts from EU projects and their partnerships, and from related organisations concerned with HRD. Information includes: projects, a debate, bibliographic references and a Who's Who directory of experts.
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Emerald learning zone
http://info.emeraldinsight.com/learning/index.htm
Emerald's learning zone is owned by Emerald the academic journals publisher, and can help students, managers and researchers to improve their skills. Resources include Managing a Student Research Project, Learning from Work Experience and Exam Technique. Resources for managers or researchers include new journal articles from academic journals, case studies, "guru interviews" with thought leaders and Emerald podcasts. It is a free service for all Emerald subscribers, so check if your library subscribes to Emerald.
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