Academy of Management: Operations Management Division
http://om.aomonline.org/
This organisation is for anyone interested in "operations strategy, product and service development, supply chain management, project management, and quality management, as well as international, human resources, environmental, and IT issues facing operations." It is part of the Academy of Management, based in the USA. Researchers, academics, educators and practitioners are welcome to join. The Division runs initiatives such as the Syllabi Archives, which enables lecturers to share syllabi for their courses. A list of operations management journals is provided.
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All roads lead to China
http://www.allroadsleadtochina.com/
Established with the objective of providing accurate, up-to-date information on Chinas current trends, macroeconomic development, regional differences and consumer preferences, to enhance the business intelligence of executives entering China who require a sophisticated, informed China strategy, All Roads is written by Richard Brubaker, Founder and Managing Director of China Strategic Development Partners. With almost 15 years of Asia experience (the last 5 based in mainland China), Richard assists clients (both Fortune 500 companies and SMEs) in understanding the China market, determining their own China platform and implementing effective strategies. Each week there are topical posts on key issues, such as a regulatory roundup and map of the week. There are also additional posts which cover topics such as: industry trends, logistics and distribution in China, regional dynamics within China, manufacturing trends/ quality control issues, corporate social responsibility, networking in China and cultural tips.
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British Sugar
http://www.britishsugar.co.uk
This is the website of British Sugar PLC. It contains comprehensive information about sugar and sugar based products in the UK, industry facts and figures, company history and UK factory details. There is also information about environmental aspects, bioethanol, genetic modification (GM) policy and procurement strategy. The information resource section looks at the origins of the sugar beet industry, has a health and well being section, and also links to the schools resource which has information on the history of sugar, sugar by-products, and the types and uses of sugar. The site also contains news, fact sheets and links to policy information, a careers section with information on graduate apprenticeships and links to related organisations. Some sections of the website are described separately in Intute.
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Bullwhip effect
http://www.quickmba.com/ops/bullwhip-effect/
This short explanation talks about the Bullwhip Effect, something which can happen in supply chains. It is provided by online service Quick MBA.
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Business Process Management Journal
http://info.emeraldinsight.com/products/journals/journals.htm?id=bpmj
This journal, published by Emerald, "examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success." It covers subjects like BPM, ERP, knowledge management, performance management and tools and techniques of change management. Contents and abstracts can be viewed free of charge, but for full access to articles, a subscription must be paid.
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Buying Solutions
http://www.ogcbuyingsolutions.gov.uk/
Buying.Solutions (formerly The Buying Agency) is an executive agency of the Office of Government Commerce which ensures that the public sector has cost effective high quality procurement arrangements in the UK. Its website provides information on its purpose and current programmes, which include arranging direct purchasing agreements with suppliers for all types of products and services covering such areas as catering, building supplies and office accommodation. The website also provides access to recent press releases from the Agency which provide insight into public sector purchasing arrangements.
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Call Center Learning Center
http://www.call-center.net/
This is one of several resource sites provided by the company Prosci. Call Center Learning Center offers a collection of some free articles and surveys covering this subject, for an American audience, but with some good information for other readers. Books on call centres are also recommended. A good site to dip into for learning about the management of call centres and the latest developments. By registering (free) users can receive free weekly tutorials and news items. However, much content has to be bought.
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Callcentres.net
http://www.callcentres.net/CALLCENTRES/LIVE/me.get?site.home
Callcentres.net is based in Australia and provides news and reports on the industry, worldwide. There are interviews with managers in the industry, giving their comments on trends and directions. Regular newsletters are produced and these can be read online. Much information on the site is free and could be used by business students or researchers looking at the industry. (Reports can be bought by anyone.)
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CCA (Call Centre Association) 
http://www.cca-global.com/
CCA is the UK's professional association for call centres. It is involved in benchmarking, professional development, research, influencing government and setting standards. This independent, not-for-profit organisation was launched in 1996. The website has full details of its activities and strategy, very clearly laid out.
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Centre for Management under Regulation
http://www2.warwick.ac.uk/fac/soc/wbs/research/cmur/
The Centre for Management under Regulation (CMuR) is based at Warwick Business School, and studies the effect of regulation on management and operations in organisations. The centre's full time staff are involved in several projects: eg. on social obligation, spectrum management, waste resource policy and sustainable electricity networks. The centre publishes a diary of events, with details, and also some papers.
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CIPFA business services
http://www.cipfa.org.uk/business/
CIPFA business services is the commercial arm of the Chartered Institute of Public Finance and Accountancy (CIPFA). It provides guidance and information on best value, procurement, asset management, electronic government, consultancy, property management, benchmarking, statistical and technical information for the public sector. It includes access to some free news reports, lists of events and summaries of new initiatives and research in these subject areas.
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Corporate Social Responsibility
http://www.mallenbaker.net/csr/index.html
The Corporate Social Responsibility site is the brainchild of Mallen Baker, the Development Director for the UK organisation Business in the Community. He explains "It is an expression of my own interest and concern in how companies respond to the growing need to manage issues that affect their business reputation". The site looks at current issues and news items, with an international focus. Some reports and case studies are available in PDF. There are links to other good business ethics websites. Users can subscribe to the CSR site and receive free online newsletters or a newsfeed.
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DAWeb
http://decision-analysis.society.informs.org/
The Decision Analysis Society of the Institute for Operations Research and Management Science (INFORMS) was founded in 1997. It is based in the USA. The society aims to promote "the development and use of logical methods for the improvement of decision-making in public and private enterprise". Their interests include risk analysis, software for decision support and studies of decision-making behaviour. The site has access to working papers and journals, plus other resources.
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Decision Support Tools Homepage
http://www.ifm.eng.cam.ac.uk/dstools/
This page links to descriptions of decision support tools and representational methods, some of which are generic (to engineering) and some of particular use in manufacturing management. The descriptions can be sorted by topic or alphabetically and include paradigm models, simulation models, information control, ways of choosing, representation aids and processes. There are a large number of descriptions including commentaries on business theories and practices. In addition to the descriptions there are also some relevant manuufacturing management processes outlined.
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eProcurement Scotl@nd
http://www.eprocurementscotland.com/
eProcurement Scotl@nd is a government body which is seeking to promote electronic public procurement in Scotland. Its activities include: central and local government bodies and public sector agencies. The website provides information on the aims of the project, plus access to its press releases, case studies of electronic government procurement projects and important papers. Topics covered include technical standards, management issues and information security.
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EurOMA
http://www.euroma-online.org/r/default.asp?iId=GLJFL
The European Operations Management Association (EurOMA) is described as Europe's leading professional association for those involved in Operations Management, and was formed in October 1993. It is "An international network: a network of academics and managers from around the world interested in developing Operations Management.." The website mainly gives details about the organization, including a list of members, and membership details and benefits. There is also a list of forthcoming workshops and conferences and a few links to related resources on the Internet.
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eXeter centre for Strategic Processes and Operations (XSPO)
http://www.centres.ex.ac.uk/xspo/
This is based within the Business Schoool at the University of Exeter. It investigates approaches for the design, analysis and management of business processes. In addition it looks at types of innovation. It has undertaken research for public and private sectors, eg. in manufacturing, financial services, NHS, and the Police. Details of research projects and actual papers can be accessed on this site.
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Frederick Winslow Taylor: biography
http://www.answers.com/topic/frederick-winslow-taylor
Short biography of Frederick Winslow Taylor, one of the key management modern management thinkers. He developed a system called Scientific Management. This is from the Answer.com website and could be useful for business students who need quick information and cannot find a textbook.
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Govzine
http://www.govzine.com/
GovZine is a social news aggregation service relating to news about the US government industry. It aims to wade through the overflow of news from a variety of US government trade magazines as well as individual, association, and government contractors blogs, to offer summaries of key topical stories. The main subjects covered are US government job listings, procurement, management, employee relations and the use of technology by federal government agencies. Main emphasis is upon current news.
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HBS Working Knowledge
http://hbswk.hbs.edu/
The Harvard Business School's Working Knowledge is a "a forum for innovation in business practice, offering readers a first look at cutting-edge thinking and the opportunity to both influence and use these concepts before they enter mainstream management practice." Articles written by professors and students of Harvard Business School (HBS) are featured. Topics, including leadership, marketing, e-commerce and entrepreneurship, contain timely articles, book reviews, and website recommendations.
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Industrial Marketing and Purchasing Group (IMP)
http://www.impgroup.org/
The Industrial Marketing and Purchasing Group is 'an informal, international network of scholars who continue to approach marketing, purchasing, technological development and management from an interactive perspective, in a B2B and a B2C context.' Its origins began with the universities of Bath, Uppsala, ESC Lyon and Ludwig Maximilians University in Munich. Their research covers the business community, policy, and science-technology-business issues. The group developed the Interaction Model of buyer-supplier relationships. IMP holds a regular conference and publishes a journal. Some of the group's publications are available on their website.
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INFORMS
http://www.informs.org/
INFORMS is the online information service of the Institute for Operations Research and the Management Sciences. It aims to serve the scientific and professional needs of operations research and management science (OR/MS) researchers. OR/MS researchers deal with the application of information technology (IT) for informed decision making and have a cross disciplinary focus which draws on ideas from engineering, management, mathematics and psychology. It disseminates its activities through a members' magazine and the publication of a range of journals that include Management Science, Operations Research, and INFORMS Transactions on Education. There are details of these, and other journals, with contents pages and some abstracts, on the website. Also accessible is a searchable membership database and details about activities.
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Institute of Logistics and Transport
http://www.ciltuk.org.uk/
The Chartered Institute of Logistics and Transport was formed in June 1999, after the integration of the Institute of Logistics and The Chartered Institute of Transport in the UK. On this website you will find details of the Institute's mission as well as its services to members. There is information about the special interest groups and working parties for specific areas. There are also details of news and events and how to get a career in logistics and supply chain management.
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Institute of Operations Management
http://www.iomnet.org.uk/
The Institute of Operations Management (IOM) "is the professional body for persons involved in Production Management and Operations Management in manufacturing and service industries" [in the UK]. The site contains information about the Institute, including aims and objectives, lists of activities, a profile of its membership, and a calendar of events. The IOM provides a number of qualifications in the field of production and operations management which are briefly described, together with a list of educational institutions which offer these courses. There are a number of links to related sites.
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International Journal of Agile Systems and Management (IJASM)
http://www.inderscience.com/browse/index.php?journalCODE=ijasm
"The IJASM proposes and fosters discussion on business agility, responsiveness and competitiveness. The emphasis is on methodology, framework, tools and techniques as well as operational performance, linkage between technology choice and product needs in the marketplace, extended enterprise, new forms of organisations, and contemporary management insights into better coordination of the organisation's internal and external supply chains." Published by Inderscience, it is aimed at practitioners, academics and business leaders. Contents and abstracts can be freely viewed, but a subscription or pay-per-view are needed for full-text access.
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