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Hospitality Sales and Marketing Association International (HSMAI)
http://www.hsmai.org/
Based in the USA, this is the largest international association of hospitality, sales and marketing professionals. The site provides news and information about the association and the industry, as well as resources; including industry links, a business directory, help with professional development, resources for students and details of research projects. There is also information on education and events, and a password protected area for members only.
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Hospitality Awarding Body (HAB)
http://www.hab.org.uk/
This is the body which awards National Vocational Qualifications (NVQs), Scottish Vocational Qualifications (SVQs) and Vocationally Related Qualifications (VRQs) for the Hospitality and Leisure industry in the UK. The website has separate sections for employers, training providers, colleges, and individuals looking for a career in Hospitality. Each section provides case studies, a directory of HAB centres, and information about qualifications as well as more specialist information. The website also has a news and events section. HAB is the awarding body division of the Hospitality Training Foundation.
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Journal of quality assurance in hospitality and tourism
http://www.tandf.co.uk/journals/titles/1528008X.asp
The Journal of Quality Assurance in Hospitality and Tourism "will help readers to keep update to the latest theory development and research findings, improve business practices, stay informed of successful hospitality strategies, maintain profit requirements, and increase their market share in this complex and growing field". Published by Routledge, it comprises conceptual and methodological research papers, research notes, case studies, book reviews and conference reviews.
Tables of contents and abstracts from 2000 onwards are available and you can register to access a sample copy. Access to full-text articles is for subscribers only or it is possible to purchase an issue. Please ask your college or university library about full-text access.
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Council for Australian University Tourism and Hospitality Education (CAUTHE)
http://www.cauthe.com.au
"CAUTHE aims to promote the development of tourism and hospitality education and research in Australia." CAUTHE was formed in the 1980's and membership consists of Australian Universities that teach tourism and hospitality programmes as well as individuals. The website provides further details including news and events, information about their annual conference and membership.
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Arsenal : hospitality
http://www.arsenal.com/clubnews.asp?thisNav=Hospitality&lid=Hospitality&Title=Ma
This is the hospitality section of the website for the Arsenal football club. Details of their range of venues, facilities and services are provided. A brochure detailing the different services is freely available to download as a PDF file.
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Organisation for Tourism and Hospitality Management (OTHM)
http://www.othm.org.uk
The Organisation for Tourism and Hospitality Management (OTHM) is a not-for-profit company, founded in 2003 by specialists from within the tourism industry and academia. The organisation aims to provide a programme of professional qualifications to further the careers of professionals and students alike. The site explains the mission of the organisation; lists the courses available and the recognised centres of study. Application and registration forms are available online, as are forms for institutions desiring to become training centres themselves. Course fees are stated as are overviews of entry requirements; comparisons of the centres qualifications to other recognised awards, and lists of previously successful students; Benefits of membership of the organisation are explained; these include a newsletter; attendance at an annual conference and undertaking courses by distance learning. The current newsletter is available to download as a PDF file.
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Hospitality Ireland
http://www.hospitality-ireland.com
This website provides details of the Hospitality Ireland Magazine, which covers the Irish food service and drinks sector. Separate sections are devoted to hotels and guesthouses; restaurants, cafes and fast food outlets; bars and nightclubs; pubs and contract catering and vending. Full subscription details are available on the website.
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Institute of Hospitality : blog 
http://www.iohems.blogspot.com/
This blog is aimed at members of the Institute of Hospitality. The blog is illustrated and is regularly updated with relevant news and events and includes links to related blogs of interest. In addition the blogs includes tips and the top five e-books from their online library.
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Archives of hospitality-industries@jiscmail.ac.uk
http://www.jiscmail.ac.uk/lists/hospitality-industries.html
This discussion group is aimed at those working in all areas of the hospitality industries promoting research and academic networking. This includes all related aspects of business, management, finance, information technology, organisational behaviour and psychology. The archive is available from September 1998 onwards.
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Archives of lis-tourism-and-hospitality@jiscmail.ac.uk
http://www.jiscmail.ac.uk/lists/lis-tourism-and-hospitality.html
This is an unmoderated JISCmail (formerly Mailbase) email discussion list for librarians who deal with tourism and hospitality. The list can be used for disseminating information, making announcements or asking questions. A searchable archive of messages is available from 1999 onwards.
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Hospitality, Leisure, Sport and Tourism Network
http://www.heacademy.ac.uk/hlst/
This is one of 24 subject centres which are part of the Higher Education Academy, aiming to promote high quality learning and teaching practice in UK higher education. The site features a calendar of events, current news, and links to resources, including a Guide to Current Practice, the LINK newsletter which is published three times a year, and the Journal of Hospitality, Leisure, Sport and Tourism Education (JoHLSTE) which is described separately in Intute. There are Resource Guides available, which are also described separately in Intute, as well as resource reviews, case studies and links to Web resources. Some of these documents require Adobe Acrobat software. There are also details of ongoing projects and subject specialists in the field.
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Cornell Hospitality Quarterly (CQ)
http://cqx.sagepub.com/
Formerly the Cornell Hotel and Restaurant Administration Quarterly, CQ "has a broadly defined mission of carrying the best in useful management research from any area of the hospitality industry" and is aimed at both practitioners and academics within the industry. It is possible to search or browse current and back issues from 1960 onwards. A free sample issue is available to download but full access is for subscribers or on a pay per view basis only. You should ask your college or university library about full-text access.
CQ is published by Sage in association with the Center for Hospitality Research (CHR), at Cornell University, whose website is described separately in Intute. Selected articles from CQ are available to download from the CHR site upon registration.
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International journal of contemporary hospitality management
http://www.emeraldinsight.com/info/journals/ijchm/ijchm.jsp
Published online by Emerald, the International Journal of Contemporary Hospitality Management "aims to communicate the latest developments and thinking on the management of hospitality operations worldwide". It covers issues such as operations, marketing, finance and personnel, in relation to hospitality managers, educators and researchers.
Table of contents and abstracts are available from 1989 onwards, but full-text access is by subscription or on a pay per view basis only. There is also an online preview of forthcoming articles. You should ask your college or university library about full-text access. Some sample full-text articles can be viewed online or downloaded as PDF files.
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International journal of hospitality management
http://www.elsevier.com/wps/find/journaldescription.cws_home/659/description#des
Published by Elsevier, the International Journal of Hospitality Management "discusses major trends and developments in a variety of disciplines as they apply to the hospitality industry". Topics covered include: human resources management; consumer behaviour and marketing; business forecasting and applied economics; operational and financial management; planning and design; information processing; education and training; technological developments; and national and international legislation.
Tables of contents and abstracts from 1982 are viewable via Science Direct. There is a free email alerts service and a free online sample can be downloaded with Adobe Acrobat software, but full-text access is for subscribers only. You should ask your college or university library about full-text access.
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Profitable hospitality
http://www.profitablehospitality.com/
This website provides resources to aid hospitality businesses to improve profitability and productivity. The free articles section has links to documents on topical issues. A variety of resource packs are available for purchase and are listed under the 'Management Tools' section. These consist principally of manuals containing forms, checklists, templates and other materials, as well as CD-ROMs and videos with exercises and demonstrations. Subscribe to the free newsletter, or browse the extensive list of links. Many resources are freely available online.
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Scandinavian journal of hospitality and tourism
http://www.tandf.co.uk/journals/titles/15022250.asp
Published by Routledge, the Scandinavian Journal of Hospitality and Tourism "aims at initiating and stimulating hospitality and tourism-related discussions among the academic community, managers, and decision makers both in the private and public sectors". It covers research in issues relevant to Scandinavian, North Sea and Baltic regions and developments in the hospitality and tourism industry.
Tables of contents and abstracts are available from 2001 onwards and there is a freely downloadable sample issue, but full-text access is by subscription or on a pay per view basis only. You should ask your college or university library regarding full-text access. There is also a free email contents alerting service.
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Tourism and hospitality planning and development
http://www.tandf.co.uk/journals/titles/1479053X.asp
This journal on planning and development issues in tourism and hospitality is published by Routledge, part of the Taylor and Francis Group. It "focuses on bringing together researchers and practitioners, individuals and organisations interested in both the theoretical and the practical aspects of planning and development".
Covering issues from macro to micro levels, topics range "from multivariate forecasting to the more creative endeavours of menu planning and property design/development". Tables of contents and abstracts from 2004 onwards are available and you can register to access a sample copy. Access to full-text articles is for subscribers or on a pay per view basis only. Please ask your college or university library about full-text access.
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Elsevier : hospitality management
http://www.elsevier.com/wps/find/S02_316.cws_home/
According to the Elsevier website, it is "the world's leading publisher of science and health information". Products include books, journals, electronic products, and bibliographic databases. This section covers hospitality management. Book details include tables of contents and some reviews. Tables of content and abstracts for most current and back issues of related journals are viewable from this site via Science Direct. Free online sample issues of some journals can be accessed online. Full-text access is only available to subscribers or on a pay per view option. You should ask your college or university library regarding full-text access.
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British Association of Hospitality Accountants (BAHA)
http://www.baha-uk.org/
BAHA aims to bring together hospitality professionals, accountants, bankers, investment analysts, property professionals, systems specialists, academics and others who have an interest in financial management and control in the hotel, catering and leisure sectors. The website includes occasional full-text journal articles, press releases, details of BAHA publications, details of BAHA professional education and training programmes, a recruitment section, a diary of meetings and events, membership details and how to join. Some areas of the website are restricted to members only.
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International Centre of Excellence in Tourism and Hospitality Education (THE-ICE)
http://www.the-ice.org/
THE-ICE is an initiative of the Australian federal government, and is one of five such centres created by the Department of Education Science and Training (DEST). Established in 2004, THE-ICE was set up to further develop the existing excellence in tourism and hospitality education. The centre also helps expand the range on international linkages between Australian institutions. THE-ICE is a membership organisation, open to institutions from federally funded universities, state funded vocational colleges (TAFEs) and private hotel schools. Members can participate in the International scholarship programme, details of which are available on the site. Browse for a course, qualification or for academic, research and industry expertise to retrieve a profile of the THE-ICE's expert and available courses in that area. It is also possible to register to receive updates on your specialist subject by email. There is also an interactive map of Australia, which requires the Macromedia Flash plug-in.
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Hospitality and Tourism Complete
http://www.epnet.com/thisTopic.php?topicID=418&marketID=1
Hospitality and Tourism Complete is a bibliographic database from EBSCO Publishing, covering scholarly research and industry news relating to all areas of hospitality and tourism. Full text articles are available from more than 200 publications, including periodicals, company and country reports, and books. Full text periodicals include Asia Pacific Journal of Tourism Research, Current Issues in Tourism, Hotel Business, Hotel and Motel Management, Hotels, International Journal of Tourism Research, Journal of Ecotourism, Journal of Leisure Research, Journal of Sport Tourism, Journal of Sustainable Tourism, Leisure Sciences, Leisure Studies, Lodging Hospitality, Nation's Restaurant News, Restaurant Business, Restaurants and Institutions, Tourism and Hospitality Research, Tourism Review and Travel Weekly. Sources are both domestic and international in range and scope. Institutional subscription required.
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Resource guide in extraordinary experiences : understanding and managing the consumer experience in hospitality, leisure, events, sport and tourism
http://www.heacademy.ac.uk/assets/hlst/documents/resource_guides/extraordinary_e
From the Higher Education Academy Hospitality, Leisure, Sport and Tourism Network, this 17 page guide is freely downloadable as a PDF file. It was written by Michael Morgan and Pamela Watson with assistance from other members of the School of Services Management at Bournemouth University. The guide aims to provide teachers and students with key readings and concepts that will help them analyse extraordinary experiences and evaluate the management activities involved in designing and staging them. It provides an introduction to the subject area, an annotated bibliography, a guide to Internet resources and details of conferences. Suggested methods for teaching and learning strategies and assessment are given.
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Hospitality directions Europe : archive
http://www.pwc.co.uk/eng/publications/hospitality_directions_europe_archive.html
This is the archive of Hospitality Directions Europe, a publication of the accountancy firm, PricewaterhouseCoopers (PwC). Although access to the current issue requires free registration, articles from the archive are freely available to download as PDF files back to 2005. Topics covered include regular forecasts for the hotel trade, lifestyle hotels, corporate responsibility and sports venue hotels.
The Pricewaterhouse Coopers website also contains a section for the hospitality and leisure industry comprising details of their services and links to some downloadable reports.
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Chic Hospitality Consulting Services
http://www.easytraining.com/
Chic Hospitality Consulting Services is a Canadian management consultancy specialising in the hospitality industry. Short articles are available on the website on a variety of management disciplines within hospitality, such customer service, human resources, marketing and healthy and safety. There is also a discussion forum on customer service in the hospitality industry, and a free newsletter to which one can subscribe.
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Hospitality Financial and Technology Professionals (HFTP)
http://www.hftp.org/
HFTP is an international professional association for financial and IT professionals working in the hospitality industry. The website includes information about HFTP, related education and careers, and details about the Certified Hospitality Accountant Executive (CHAE) and Certified Hospitality Technology Professional (CHTP) qualifications. Some documents are in PDF. The events calendar includes information about the annual conference HITEC. Some sections of the site are only accessible after creating a free user account; most restricted resources are only available to HFTP members.
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